Service Command

Marine service without the blind spots.

Control every service request from first report through final payment — with the customer, vessel, provider, parts, approvals and evidence attached. One governed workflow instead of phone calls, technician notes, photos, parts counters and separate invoices.

WAVZE PRO · Service Command
Triage Electrical — shore-power fault · Slip B14
Estimate 2 line items · not-to-exceed $480
Assigned Marine Pro · Merc-certified · insured · site OK
Part matched · 7 mi · pickup 40 min
Evidence4 photos · test log
StatusAwaiting approval
The workflow

From "something is wrong" to verified resolution.

1Request
2Triage
3Estimate
4Approval
5Assignment
6Execution
7Quality Review
8Billing
9Vessel History

Customers request work from the portal or the WAVZE app. Marina staff create requests on their behalf. Live infrastructure and monitoring events generate actionable service records automatically.

Why it's different

Not another work-order screen.

  • Faster intake — structured requests with vessel context, equipment, urgency and media already attached
  • Controlled authorization — diagnosis-only, line-item, not-to-exceed and emergency authority — captured digitally
  • Qualified execution — internal technicians or eligible Marine Pros by capability, certification, insurance, location and performance
  • Evidence-grade completion — required photos, findings, tests, parts, checklist and customer acceptance before a job can close
  • Clean financial closeout — customer billing, marina revenue, parts cost and contractor payables from one approved record
WAVZE PRO · Marine Pro Network
Verified Atlantic Marine Svc · insured to 6/26
Certified Mercury · Yamaha · Volvo Penta
Site OK Holgate · Barnegat · gate access
First-time-fix91%
Avg response38 min
Rework rate1.2%

Every job — intake to invoice — on one record.

Verified provider eligibility, network dispatch, persistent vessel intelligence, evidence-grade closeout and sensor-created work.